Ask HN: Amazon delisted me and is destroying my business. What do I do?

I'm at my wits end with big tech platforms. I run a popular photography product company (which was a Kickstarter project in 2014) [0] which gets a lot of love for its ability to help photographers take interesting images.

But I'm continually running into walls with BigTechCos. I'm just coming off the end of having had my Instagram account deleted by Facebook because a graffiti artist and his trolls were able to flag my IG account and left me unable to appeal[1]. 20k followers, 4 years of work gone. My entire customer base is primarily on IG and they are shocked to find that I'm not; so I feel the pain every day and the fact that I'm no longer advertising on FB because of it is a loss-loss in my opinion. Can not explain how upsetting it is for me.

To add insult to injury Amazon randomly delisted my product. I randomly received an email that they removed me [2]. I checked the listing and saw that a customer had left a bad review. I went to contact that customer [3] and saw that the seller in that instance wasn't me, it was Adorama, a retailer who sells the product I created. I figured this was the sale that got my account flagged, so I responded trying to explain that I sell an OEM product so I wouldn't sell anything used/broken[4]. They then respond that my response is not sufficient[5]. I then decide to give them what they want, contact my manufacturer, come up with a plan [6]. Pretty long, with evidence, a spreadsheet, and even more detailed notes at the end of the email.

Today they've just gotten back to me saying they refuse to reinstate it and that I'm shit out of luck [7]. I am livid at this point. What else did they want? And if they weren't going to reinstate me in the first place, why not just say that? According to my account dashboard my account is in perfect 'health'[8] and there is absolutely no indication that there is anything wrong. I feel like I am being trolled.

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