Ask HN: Preference? Keyword Search or Semantic Search

I'm thinking about self-service portals on websites here.

When you search in a help desk or a knowledge base, which gives the best results according to you?

Do you prefer something that is keyword + synonym like Algolia, or something that works kind of like Google (semantic understanding)?

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Comments URL: https://news.ycombinator.com/item?id=19663084

Points: 11

# Comments: 6

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